Attendee FAQs

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General
Registration
Exhibitors
Education
On-site
News and updates

General

What is Work Truck Week®?
For more than 20 years, the people who design, build, use and maintain the work trucks and equipment the world relies on have gathered to see the industry’s latest products and technology, learn from one another and discuss how to improve the future. North America’s largest work truck event is your chance to see the newest commercial vehicle products, choose from a broad range of industry-focused education and gain access to engineering representatives from hundreds of exhibiting companies. Interact with thousands of industry professionals, find answers to technical issues, and connect with peers at special events and receptions.

Connect with us on Facebook and Twitter @WorkTruckWeek with official event hashtags #worktruckweek #worktrucks23 #wtw23 #greentrucks23.

What is Green Truck Summit?
Green Truck Summit, held annually as part of Work Truck Week, provides insights, solutions and resources in support of the work truck industry’s drive toward achieving greater sustainability, productivity and efficiency. This event offers intensive sessions led by industry experts, government representatives, fleets, and commercial vehicle and equipment manufacturers — covering clean energy trends and operational insights for vocational fleets.

When and where is Work Truck Week 2023 (WTW23)?
WTW23 takes place March 7–10, 2023, at Indiana Convention Center (Indianapolis, Indiana). Green Truck Summit is held March 7, educational sessions run March 7–9, and The Work Truck Show exhibit hall is open March 8–10. 

Who attends?
Anyone who works with commercial vehicles can find solutions to their business needs at Work Truck Week.

  • Public and private truck fleets
  • Truck equipment distributors and upfitters
  • Truck dealers
  • Leasing companies
  • Chassis OEMs
  • Truck equipment manufacturers
  • Industry organizations and trade publications

Where is Indiana Convention Center?
Indiana Convention Center is located at 100 South Capitol Ave., Indianapolis, IN 46225. Visit icclos.com for maps and interactive driving directions. Located in the heart of the city, approximately 15 minutes from Indianapolis International Airport (IND), the Convention Center is connected by skywalk to a four-story urban shopping mall and within walking distance of 200 restaurants, well-known sports venues and a 10-block state park that features top museums, green space and a convenient canal walk.

What are Work Truck Show exhibit hall hours?
Wednesday, March 8      9:30 a.m.–5 p.m.
Thursday, March 9          9:30 a.m.–5 p.m.
Friday, March 10              9 a.m.–noon

Green Truck Summit is held March 7 and educational sessions run March 7–9. View the complete event schedule.

When is New Exhibitor Pavilion open?
In addition to the main exhibit hall, Work Truck Week features a dedicated space showcasing first-time exhibitors. New Exhibitor Pavilion is open:

Wednesday, March 8      8:30 a.m.–4 p.m.
Thursday, March 9           8:30 a.m.–4 p.m.

Registration

How do I register?
Register online or call 800-441-6832.

Where can I book hotel rooms? 
NTEA has arranged discounted rates for Work Truck Week registrants at nearby Indianapolis hotels (special pricing is good through Thursday, Feb. 9, 2023, while availability lasts). Make reservations online or call 317-262-8191, Monday–Friday from 8:30 a.m.–5 p.m. ET (excluding holidays). Hotel confirmations are sent via email within 24 hours.

How much does it cost to attend this event?
There are different registration options to fit your needs, including exhibit-hall-only access and event packages. For your convenience, special sessions and events, like Opening Reception and Annual Meeting, are available separately for purchase.

What’s available on-demand?
If you register for a Work Truck Week or Green Truck Summit Conference Package, you have access to many concurrent educational session recordings and/or content on-demand, as well as exhibitor listings, for 30 days after the event concludes on March 10. As OEM update session content is most effectively presented live, these sessions will not be recorded for on-demand access.

Please note, all Conference Package registrants must create a WTW23 Planner to access on-demand content. If you register for a Trade Show Badge, you have access to exhibitor listings for 30 days after the event concludes (on-demand content is not included with this registration).

What is the WTW23 Planner? Do I need to create one to view online exhibitor listings?
Once registered, you can create your WTW23 Planner using the email address listed in your confirmation. This helpful tool enables you to:

  • Add exhibitors and products of interest
  • Save time with exhibitor and product recommendations
  • Network with exhibitor contacts
  • Save sessions to a personalized calendar

Please note, all Conference Package registrants must create a Planner and be logged in to view any on-demand videos and materials. A Planner is not required to access online exhibitor and product listings.

What WTW23 information can I access now?
Start your event experience and build your schedule now with these online features:

Is there an event cancellation and refund policy?
If for some unforeseen reason NTEA should have to cancel or truncate Work Truck Week 2023, attendee agrees its sole remedy for a cancelled or shortened event is the return of all or a prorated portion, as applicable, of the registration fee. Registrants will be responsible for cancellation of travel arrangements or housing reserva­tions and applicable fees. For your planning purposes, please note attendee cancellations received in writing after Feb. 17, 2023, are not entitled to a refund. Substitutions are allowed. View the WTW23 event policy.

How can I get registration discounts?
NTEA members receive discounted rates on WTW23 registration packages, special sessions and events. Explore more member perks and contact Luci Pfaff, NTEA director of member services, at luci@ntea.com to discuss your options.

I just registered. How do I know if it went through?
Online registrations will receive an email confirmation within 24 hours once your registration has been received. If you do not receive a confirmation, check your spam folder or email registrar@ntea.com with questions. Your badge will be waiting for you on-site at any of the conveniently located registration areas.

I registered for basic access to the exhibit hall. Can I upgrade to a package?
Yes, you may upgrade your registration package or add special events or sessions (view available options) online by logging into your personal dashboard via the registration site or URL provided on your confirmation. Email registrar@ntea.com with questions or for assistance.

What kind of lunch is included with Conference Packages?
Green Truck Summit Conference Package and Work Truck Week Conference Package registrants receive access to a buffet-style hot lunch on Wednesday, March 8, and Thursday, March 9, in dedicated dining areas of Indiana Convention Center.

Can I register on-site?
Yes, you may register at one of the conveniently located registration areas at Indiana Convention Center or JW Marriott Indianapolis. Certain sessions and events will sell out before WTW23, so we encourage all attendees to register in advance to ensure an exceptional experience.

On-site registration hours 
Indiana Convention Center
Monday, March 6             noon–5 p.m.
Tuesday, March 7             7 a.m.–7 p.m.
Wednesday, March 8       7 a.m.–5 p.m.
Thursday, March 9           6:30 a.m.–5 p.m.
Friday, March 10               8 a.m.–noon

Green Truck Summit satellite registration hours
JW Marriott Indianapolis
Tuesday, March 7             6:30–10:30 a.m.

Opening Reception satellite registration hours
JW Marriott Indianapolis
Tuesday, March 7             6–8 p.m.

Annual Meeting satellite registration hours
Sagamore Ballroom (Indiana Convention Center)
Thursday, March 9           6:30–7:30am

There is a press conference scheduled in a booth outside of exhibit hall hours. How can I attend? 
Press conferences scheduled outside of exhibit hours are available only to registered media and registered attendees the exhibitor has placed on an approved guest list ahead of time. 

Exhibitors

What will I find in the exhibit hall?
Products from all commercial vehicle industry segments — including chassis, bodies, aerial devices, snow and ice control equipment, accessories and components — are featured, with many exhibitors revealing or launching new offerings.

How do I find out which companies are exhibiting?
View all current exhibitors and keep checking back as new companies and product listings are added.

How can I contact a WTW23 exhibitor?
Once signed in to your WTW23 Planner, you will have the ability to message exhibitors that add company representatives to their online listing.

How do I learn more about becoming a sponsor and exhibiting?
Becoming an exhibitor or sponsor is an effective way to bring attention to your company, product or service. For more information, contact Ryan Barth, NTEA director of sales, at 248-479-8191 or ryan@ntea.com. Promote your presence at the event by taking advantage of special advertising options.

Education

Do I need an educational package to attend a chassis update session?
Unless you’re an employee of the presenting OEM, you will need a Green Truck Summit or Work Truck Week Conference Package to attend concurrent sessions such as chassis updates. Review registration package options.

I work for a chassis manufacturer. Am I allowed to attend competitors’ sessions?
With respect to the confidentiality of chassis OEM information shared during WTW23, in agreement with the presenting chassis manufacturers, OEM registrants are requested not to attend competitor sessions. Please email 
info@ntea.com with questions.

Can I earn continuing education credit by participating in WTW23?
NTEA is accredited by International Association for Continuing Education and Training (IACET) and is authorized to issue IACET continuing education units (CEUs). If you’re attending any Work Truck Week or Green Truck Summit session, you will receive an email with a link to the CEU Assessment Form to complete and submit for CEUs. A PDF certificate will be emailed once attendance is verified. 

Can I earn Member Verification Program (MVP) credit?
Yes, WTW23 session attendance qualifies for
MVP credit. Contact mvp@ntea.com for more information.

On-site

What will I receive when checking in at WTW23?
When you stop by one of the conveniently located registration areas, you can pick up your badge and an on-site event guide and floor plan. If you’ve purchased a package and/or registered for special sessions or events like Opening Reception and Annual Meeting, access will be included as part of the barcode on your badge. 

Is there a place in the Convention Center where I can hold a business meeting?
NTEA members have access to the Member Lounge that offers a variety of seating options and WiFi. View more member perks at WTW23.

Can I rent a scooter to more easily cover the exhibit hall?
Scooters can be reserved at the help desk located in the Crossroads hallway free-of-charge on a first-come, first-served basis. Scooters may not be checked out overnight and must be returned daily. For information on scooter rentals for the entire duration of the event, contact NTEA at info@ntea.com or 800-441-6832.

Any tips on what I should wear? 
Business casual is recommended, but it never hurts to pack something appropriate for an evening out. Be sure to bring comfortable shoes — WTW23 spans the majority of Indiana Convention Center’s two floors as well as portions of JW Marriott Indianapolis.

Should I bring anything special?
Bring lots of business cards as there are unlimited networking opportunities with thousands of industry peers. While most exhibitors equip their booths with technology to scan contact information, some booths host prize drawings requiring business cards.

News and updates

Is there a WTW23 app?
Yes – the official WTW23 mobile app will be released in early 2023. This free app will offer a variety of features to enhance your event experience.

How can I find out the latest WTW23 news?
Join the conversation on our social channels with official hashtags #worktruckweek #worktrucks23 #wtw23 #greentrucks23, or sign up for our e-newsletters.

Are you offering a WTW23 mug?
Yes, the official 2023 mug will be available on-site at NTEA Booth 3500. Stop by and grab one.

Who produces Work Truck Week 2023?
WTW23 is hosted by 
NTEA – The Association for the Work Truck Industry.

I have a question that hasn’t been answered here. Can you help?
Absolutely — contact NTEA at info@ntea.com or 800-441-6832.